SparkMind (Nanjing) Technology Co., Ltd. (the “Company,” “we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when you access and use this website (the “Website”).
1. Information We Collect
We may collect the following types of information when you visit the Website or use our services:
- Information you provide voluntarily: such as your name, email address, organization, contact details, and information you submit through inquiry or contact forms.
- Information collected automatically: such as your IP address, browser type, access time, pages visited, and cookie information, for the purpose of improving user experience and Website functionality.
- Service interaction information: such as your browsing history on the Website, downloads, and click behavior related to our services, products, or content.
2. How We Use Information
We use personal information we collect for the following lawful purposes:
- To respond to your inquiries and provide relevant services
- To provide customized technical or marketing content (e.g., service updates, recommendations)
- To improve Website functionality and user experience
- To send notices, newsletters, or event invitations related to our services
- To comply with applicable laws, regulations, or regulatory requirements
3. Information Sharing and Disclosure
We do not sell, rent, or disclose your personal information to any non-affiliated third party, except in the following circumstances:
- With your explicit authorization or consent
- Where disclosure is required by applicable laws, regulations, or regulatory authorities
- Where disclosure is necessary to protect our legitimate rights and interests or public safety
4. Data Storage and Security
We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, disclosure, use, alteration, or destruction. All data is stored on protected servers and access is restricted to authorized personnel only.
5. Cookies and Tracking Technologies
Essential storage supports site operation, security and language settings. The first-party sparkmind_cookie_preferences entry stores your chosen categories and expiry in this browser for up to 180 days. It contains no name, email address or chat message.
Live chat (optional): Tawk.to is loaded only after you enable Live chat or choose Accept all. The provider may process device, IP and visit information and messages you choose to send. Its visitor cookie (tawk_uuid_*) may last up to six months; other connection cookies and local storage support the chat session. See Tawk.to’s Privacy Policy.
No analytics or advertising trackers are currently enabled. When your browser sends Global Privacy Control (GPC), advertising-related sharing and tracking remain off.
You can accept, reject or customize optional features, and change or withdraw your choice using Cookie settings in the footer. Rejecting optional cookies leaves browsing, search and the contact form available. Withdrawing live-chat consent stops the widget, removes accessible first-party chat data and reloads the page. Data already sent to the provider and third-party or HttpOnly storage cannot be removed by this control; contact us or the provider for a deletion request.
Cookie notice updated: 2 October 2026.
6. Your Rights
Subject to applicable laws and regulations, you may have the following rights regarding your personal information:
- To access, correct, or delete your personal information
- To restrict or object to certain processing of your information
- To withdraw consent previously provided
- To request that we stop sending you marketing communications
You may contact us at any time using the contact details below to exercise your rights. We will respond and handle your request within a reasonable timeframe.
7. Third-Party Links
The Website may contain links to third-party websites. This Privacy Policy applies only to the Website operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of any third-party site before providing information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Any updates will be posted on this page with the latest effective date indicated.
9. Contact Us
If you have any questions, suggestions, or requests to exercise your rights under this Privacy Policy, please contact us.
Effective Date: June 2025
